Cancellations & Rescheduling

We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled with less than 24 hours' notice may be subject to a cancellation fee of $25.

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No-Shows

Clients who do not arrive for their scheduled appointment without notice will be considered a no-show. No-show appointments may be subject to a fee of $25 and/or may require a new deposit before another appointment can be scheduled.

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Late Arrivals

Please arrive on time for your appointment. If you arrive late, your treatment time may need to be shortened in order to accommodate the next scheduled client.

If a late arrival makes it impossible to complete your appointment, the appointment may need to be rescheduled and may be subject to the applicable cancellation or rescheduling fee.

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Mobile Appointments

For mobile appointments, please ensure that someone is available at the agreed-upon location and that the space is ready for the appointment.

If the client is unavailable upon arrival or the location is not suitable for the service, the appointment may be considered a cancellation or no-show.

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Emergencies

We understand that unexpected circumstances happen. If an emergency prevents you from attending your appointment, please contact us as soon as possible. Individual circumstances may be considered at the discretion of Erins Smile Studio.

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Questions

If you have questions about our cancellation or rescheduling policy, please contact:

Erins Smile Studio
Email: erinssmilestudio@yahoo.com

Phone: 830-515-0554